Remote Services to Help You Scale
Access US-based technology experts as an extension of your team to enhance your service offerings.
Grow Your Business Without Adding Headcount
Augment your existing operations with remote technical support teams that help you activate new customers faster and retain them longer.
24/7 Technical Support
Premium 24/7 support powered by elite teams of US-based support engineers.
Customer Onboarding
Activate customers faster and retain them longer with expert personalized training.
Network Monitoring
Monitor your customers’ networks and proactively provide support so they never go offline.
Tap Into Experience
Experts On Demand
Remote service teams through Relay have supported over 200,000 locations and continue to learn every day.
No Training Required
Leverage teams that already support the technology you sell so there’s no onboarding delay.
Build Your Brand
Personalize Experiences
With a unified support platform, your service teams address your customers by name, not numbers.
Accentuate Your Digital Awareness
Every digital channel can be branded with your logo and colors to build awareness and loyalty.
Seamless Handoffs
Service teams act as an extension of your team so there’s no disruption to your current operations.
Built to Scale
Manage to Peak Volume
Smooth out your support curves with dynamic staffing to ensure you always have proper coverage.
Provide 24/7 Help
Support doesn’t stop after 5pm. Be available whenever you’re needed.
Support Your Customers Wherever They Are
Offer omnichannel support to your customers with no additional cost or effort.
Easy to Get Started
Augment Your Existing Operations
Remote services through Relay are built to augment your existing team with minimal process disruptions.
Integrate with Existing Systems
Relay has pre-built integrations to messaging platforms and ticketing systems in addition to robust APIs.
Go Live in Less Than 30 Days
Participate in a structured onboarding process that has helped hundreds of partners get started with remote services.
Your Customers Will Love the Quality of Service
An Intelligent Platform for Remote Services
Let us show you how you can transform your support operations
