Remote Services to Help You Scale
Access US-based technology experts as an extension of your team to enhance your service offerings.
Augment your existing operations with remote technical support teams that help you activate new customers faster and retain them longer.
Remote service teams through Relay have supported over 200,000 locations and continue to learn every day.
Leverage teams that already support the technology you sell so there’s no onboarding delay.
With a unified support platform, your service teams address your customers by name, not numbers.
Every digital channel can be branded with your logo and colors to build awareness and loyalty.
Service teams act as an extension of your team so there’s no disruption to your current operations.
Smooth out your support curves with dynamic staffing to ensure you always have proper coverage.
Support doesn’t stop after 5pm. Be available whenever you’re needed.
Offer omnichannel support to your customers with no additional cost or effort.
Remote services through Relay are built to augment your existing team with minimal process disruptions.
Relay has pre-built integrations to messaging platforms and ticketing systems in addition to robust APIs.
Participate in a structured onboarding process that has helped hundreds of partners get started with remote services.
It is most reassuring to finally find a company with exemplary service.Dena ShawRetriever
First time using the service. Way Cool.Jonathan McCormickBlendz Smoothie and Nutrition
Great support!!! Thank you for the help!!!Zach BowersCabinets by Stac
Great communication and customer service.Maria Reyna JohnsonLa Antigua
Agent was helpful, knowledgeable, and patient.Mark LemonsGeorgia Golf Connection
Fabulous service! What a great way to fix the original problem.Jill BallingerRiver Rock Inn
Great Service!!!!Dalit LewisVillage Hummus
So helpful and awesome!!Laura LevinsohnSocialWire
Seriously, amazing trainingRenee GuerrieroThe Landing Restaurant
Very friendly with clear knowledge on what he’s doingSara LopezLe Chic Bazaar
Awesome customer service support. they had answers for everything and got my machine working in no time!Tenzing NorsangTibet Corner LLC
I wish every customer service representative was this good.Chris VanCleefSavino's Pizza
I love your services.Lyn NakataniStortos Downtown