Expert Field Services On Demand
Send a local certified technician anywhere in the country for fast network setups, system installations and on-going support services.
Fast, Affordable, Professional, Local
Get access to the nation’s premier network of local certified technicians and send someone to your customer’s business with a few clicks. With a single flat rate across the country, it’s easy to get your customers the help they need, when they need it.
Technology Installations
From a single device setup to 1,000+ location national rollouts.
Low Voltage Wiring
Install Ethernet, voice and more to support powerful and efficient networks.
Network Builds & Troubleshooting
Experts available to diagnose, update and build new wireless networks that are strong and secure.
On-Demand Service Calls
Send a qualified local technician to your customer’s location quickly whether it’s an expected or unexpected event.
Field Services Come In Three Flavors
Manage your own jobs through a curated marketplace of independent contracts, have a professional team manage your jobs for you, or dispatch your own field service agents.
Marketplace
Access thousands of screened, vetted and background checked independent contractors. A great way to post jobs and get help fast.
Managed
Submit jobs through Relay and have a team of professional Project Managers oversee every step to guarantee fast turnarounds with consistently high quality.
Private Network
Upload your own field service agents into your Relay portal and create your own private network so you can schedule your agents alongside other contract service providers.
National Coverage
Anywhere in the US
Unlimited access to thousands of technicians from Maine to LA.
Pre-Negotiated Rates
A single rate across the country saves you time and enables you to forecast costs.
On-Demand or Scheduled
Submit requests for last minute jobs or schedule events weeks in advance.
Focus on Quality
Rigorous Screening
Each contractor is vetted, background checked and onboarded to the platform.
Integrated Agent Ratings
Each experience is rated by the customer and only the best technicians stay with the network.
Managed Oversight
You have the option to have project managers oversee each job to guarantee quality and consistency.
Experienced and Certified
Experienced Technicians
Contractors average 11 years experience in the field with thousands of jobs completed.
Curated Online Learning
Technicians get access to an online academy to certify on technologies, including yours.
Networking Experts
Many technicians are Cisco Certified Network Engineers and are ready to take on complex jobs.
Detailed Insights
Real-Time Data
Each interaction with the customer and technician is logged immediately and available to review.
Comprehensive Transparency
Notes, checklists, pictures, time stamps and more are all captured on each ticket.
Open Communication
Chat with your technicians or service provides right from the ticket for immediate updates.
Your Customers Will Love the Quality of Service
An Intelligent Platform for Field Services On Demand
Let us show you how you can transform your support operations
