Expert Field Services On Demand

Send a local certified technician anywhere in the country for fast network setups, system installations and on-going support services.

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Fast, Affordable, Professional, Local

Get access to the nation’s premier network of local certified technicians and send someone to your customer’s business with a few clicks. With a single flat rate across the country, it’s easy to get your customers the help they need, when they need it.

Technology Installations

From a single device setup to 1,000+ location national rollouts.

Low Voltage Wiring

Install Ethernet, voice and more to support powerful and efficient networks.

Network Builds & Troubleshooting

Experts available to diagnose, update and build new wireless networks that are strong and secure.

On-Demand Service Calls

Send a qualified local technician to your customer’s location quickly whether it’s an expected or unexpected event.

Field Services Come In Three Flavors

Manage your own jobs through a curated marketplace of independent contracts, have a professional team manage your jobs for you, or dispatch your own field service agents.

Marketplace

Access thousands of screened, vetted and background checked independent contractors. A great way to post jobs and get help fast.

Managed

Submit jobs through Relay and have a team of professional Project Managers oversee every step to guarantee fast turnarounds with consistently high quality.

Private Network

Upload your own field service agents into your Relay portal and create your own private network so you can schedule your agents alongside other contract service providers.

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National Coverage

Anywhere in the US

Unlimited access to thousands of technicians from Maine to LA.

Pre-Negotiated Rates

A single rate across the country saves you time and enables you to forecast costs.

On-Demand or Scheduled

Submit requests for last minute jobs or schedule events weeks in advance.

Relay Expert Network Field Services Coverage
Relay Field Services Quality

Focus on Quality

Rigorous Screening

Each contractor is vetted, background checked and onboarded to the platform.

Integrated Agent Ratings

Each experience is rated by the customer and only the best technicians stay with the network.

Managed Oversight

You have the option to have project managers oversee each job to guarantee quality and consistency.

Experienced and Certified

Experienced Technicians

Contractors average 11 years experience in the field with thousands of jobs completed.

Curated Online Learning

Technicians get access to an online academy to certify on technologies, including yours.

Networking Experts

Many technicians are Cisco Certified Network Engineers and are ready to take on complex jobs.

Relay Field Services Certified Experts
Relay Field Services Transparency

Detailed Insights

Real-Time Data

Each interaction with the customer and technician is logged immediately and available to review.

Comprehensive Transparency

Notes, checklists, pictures, time stamps and more are all captured on each ticket.

Open Communication

Chat with your technicians or service provides right from the ticket for immediate updates.

Your Customers Will Love the Quality of Service

Great job! Clean setup!

MichaelSalles Cafe

Excellent work ethic. Excellent service. Would definitely work with again!

TinamarieBagle King Bakery

Andy was awesome! He was very patient with us and our large installation project!

DoriaRockin Willy B & G

Tech was awesome and polite also very help helpful.

JulieSong Long Deli

I found the technician - Nick - who helped me this week to be very knowledgeable and helpful. He went out of his way to make sure the installation went smoothly and with minimal disruption to our business. 5-Starts all around!

MarcusMucky Duck Pub

Tech was extremely professional and courteous, awesome at explaining.

KimBlu Island Bistro

I love your services.

LynStortos Downtown

Great job everything was great. I would recommend Jim to anyone. Keep up the good work. Thank you.

JohnTrattori A Porretta

Very professional, very good to work with, easy, the kind of employees I want.

CliffSacred Chow

Franky did a wonderful job, could not be nicer, very informative.

JessicaDoro Family Restaurant

Thank you for your service - the technician, Ryon, was excellent and very patient, cooperative with all our needs and idiosyncrasies of our restaurant. I give all great marks across the board.

BrianKeoKu Family Restaurant

An Intelligent Platform for Field Services On Demand

Let us show you how you can transform your support operations

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