Category

Product

Relay July 2019 Release Notes
Product
July 9, 2019

Relay Release Notes: July 2019

Release date: 7/11/2019 10pm PST. This release focused overhauling our admin functionality and creating more…
Read More
Relay March Release Notes
Product
April 12, 2019

Relay Release Notes: April 2019

Release date: 4/18/2019 10pm PST. This month we're launching a beta version of our predictive…
Read More
Relay March Release Notes
Product
March 5, 2019

Relay Release Notes: March 2019

Release date: 3/7/2019 10pm PST. This month, we focused on enhancing existing features to create…
Read More
Relay Release Notes February 2019
Product
February 5, 2019

Relay Release Notes: February 2019

Release date: 02/07/19 at 10pm PST. This month, we revamped our Knowledge Base for a…
Read More
Introducing the Relay Knowledge Ecosystem: Knowledge sharing fueled by AI
Product
August 20, 2018

Introducing the Relay Knowledge Ecosystem: Knowledge Sharing Fueled by AI

When it Comes to Providing Service and Support, Knowledge is King One of the most…
Read More
Knowledge Base w/ Chatbot Integration
Product
April 30, 2018

Product Update: Knowledge Base w/ Chatbot Integration

When it comes to providing better support knowledge is king We can't overstate how critical…
Read More
Product Update: Advanced Chatbot Analytics for Bot Builders
Product
April 30, 2018

Product Update: Advanced Chatbot Analytics for Bot Builders

Chatbot analytics are a necessity, not a luxury The importance of chatbot analytics can't be…
Read More
Introducing Related Chatbot Answers: Bringing a taste of Google to the Relay Chatbots
Product
April 28, 2018

Product Update: Related Chatbot Answers – Bringing a taste of Google to the Relay Chatbots

Let's get real. Chatbots are not a Google search engine If you think that you…
Read More
Web Connect Chat Bubble
Product
April 26, 2018

Product Update: Relay Web Chat Design Update (webConnect)

It’s been a long time coming. We’re so excited to share with you our newly…
Read More