Category

Chatbots

Chatbot Statistics: The 2018 State of Chatbots [New Study]
Chatbots
October 30, 2018

Chatbot Statistics: The 2018 State of Chatbots [New Study]

These days, chatbots are all the rage. Or at least, it seems that way. When…
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Chabot NLP vs Chatbot Buttons
AIChatbots
July 27, 2018

Chatbot NLP vs Buttons: Deciding what’s right for your Bot

When it comes to deciding between the use of chatbot NLP (Natural Language Processing) or…
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Why a Chatbot Personality Should Depend on the Conversation Type
AIChatbots
July 3, 2018

Why a Chatbot Personality Should Depend on the Conversation Type

Hate em’, love em’ or tolerate em’ When it comes to conversations, there are three…
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Choosing the Best Chatbot Platform 101: A Beginner's Guide
AIChatbots
June 15, 2018

Choosing the Best Chatbot Platform 101: A Beginner’s Guide

Choosing the Best Chatbot Platform is Not That Easy... The number of chatbot-related technologies is…
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Chatbot Analytics 101: The Essential Metrics You Need to Track
AIChatbots
June 4, 2018

Chatbot Analytics 101: The Essential Metrics You Need to Track

Why Chatbot Analytics Matter Analytics are often overlooked and underappreciated when it comes to chatbots. While…
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What is Natural Language Processing (NLP) and Why do Chatbots Need it?
AIChatbots
May 22, 2018

What is Natural Language Processing (NLP) & Why Chatbots Need it?

What is Natural Language Processing (NLP)? According to Wikipedia, "Natural Language Processing, also known as…
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Chatbots for Tech Support Featured Image
AIChatbots
April 10, 2018

Chatbots for Tech Support 101: Automating Tech Support with Chatbots

What is a Chatbot? 🤖 Chatbots can take many shapes, sizes, and forms. They can be…
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Knowledge Bases and Chatbots Featured Image
Chatbots
February 17, 2018

Why Knowledge Bases & Chatbots are the Future of Tech Support

When it comes to providing support, knowledge is everything Whether you’re supporting the most popular…
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Chatbot Design Featured Image
Chatbots
January 18, 2018

6 Chatbot Design ‘Musts’: Building the Perfect Chatbot UX

We take our Chatbot Design seriously At Relay, we build chatbots designed to automate tech…
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